AQSACOM® is a leader in Cyber Intelligence software solutions for communications service providers (CSPs) and law enforcement agencies (LEAs). For over two decades, the company has been pioneering solutions for lawfully locating, intercepting, monitoring, and analyzing criminal communications and network activity. As a company with a unique, 100% focus on Cyber Intelligence, AQSACOM’s mission is to greatly increase LEA success and minimize their level of risk, while providing CSPs cost-effective and operationally efficient solutions that coincide with their network transformation objectives.
Headquartered near Paris, AQSACOM has research and development facilities in Dallas, Dubai, and Paris and maintains regional sales and support on every continent to locally serve a global, tier one customer base. AQSACOM’s customer-centric platforms are standards-based, following ETSI, CALEA, 3GPP, ATIS, as well as compliance for many national variants. Whether circuit switched, IP-based, fixed, or a mobile network, AQSACOM has extensive experience interoperating with a variety of network vendors including Ericsson, BroadSoft, Cisco, GENBAND/Nortel/SONUS, Nokia/Siemens/Alcatel/Lucent, Huawei, and ZTE to name a few.
Q.) What makes AQSACOM different from the other companies in the market?
Focus. Cyber Intelligence is AQSACOM’s core business. Our focus contrasts with many competing companies that offer diversified “security” or “defense” solutions which dilute company resources and limit their responsiveness, ability to innovate, and strengthen their Cyber Intelligence portfolio as AQSACOM has demonstrated.
AQSACOM is also a privately-held corporation. Companies backed with public offerings or venture capital must report their business activities and revenue sources to numerous stakeholders. With a focus on Cyber Intelligence, confidentiality is imperative. In many cases, the effectiveness of government operations and the security of citizens are at stake. Privately-held companies do not have public reporting obligations and can offer greater protection to government entities.
Q.) What makes AQSACOM’s technology different from your competition and better for law enforcement agencies?
AQSACOM’s lawful Cyber Intelligence approach is a more compressive, 21st century approach while the competition still looks at the business as lawful interception for IP address or phone number. AQSACOM’s cyber Intelligence moves beyond disparately monitoring phone numbers or IP addresses by collecting a broader set of 21st century social media, communication, and network activities to build more comprehensive, multi-dimensional suspect profiles in real-time.
Q.) How does your solution help the service provider?
Our competition provides hard coded platforms that are expensive to deploy, maintain and modify. AQSACOM’s products have been software and database-driven from the beginning, enabling a distributed software approach that is inherently easier and more cost-effective. A software-based approach also enables the customer to make cost-effective upgrades, changes, and additions to our platform in days and weeks, rather than months.
Q.) Does AQSACOM provide packaged or custom solutions?
AQSACOM has a broad portfolio that is the foundation for our solution set, however with 20 years’ experience we recognized that every customer needs a certain level of customization depending upon on their network. Since our solution set is software-based, it’s easy for us to make any necessary customization and quickly deploy a turnkey solution that fits the customer’s requirements
Q.) How do you manage quality if all your platforms are customized to the client?
AQSACOM is an ISO 9001:2008 certified company which means that the company must continually demonstrate its ability to meet customer requirements/expectations and deliver superior customer satisfaction. Importantly, the ISO Certification, combined with AQSACOM’s iterative process of ongoing checks and balances ensures that each customer requirement is documented and validated in the final solution. AQSACOM is contractually accountable for any requirement or deadline that is not clearly delineated or missed.